FAQs

What is 100 points of ID?

To assess a loan application or purchase gold, Cash In A Flash requires identification documents totalling at least a total of 100 points.  Click here for more information.
 

How does a Cash In A Flash loan work?

It’s very easy!  You provide us with all the required documentation and fill in our application form.  We carefully assess your current financial situation and on most cases can approve an affordable loan amount in just a few minutes.  Then we do everything we need to do on our end (it’s all very boring stuff, so we won’t go into detail).  When applying in store, you will normally receive the cash within 15 - 20 minutes after being approved.  When applying online, we transfer the funds within 60 minutes of you electronically signing the loan contract.  Please note the time it takes for the funds to show up in your account is subject to the banks transfer times.
 

How do I apply for a loan?

You can apply online or you can come in to our office located in Salisbury, South Australia.  Don’t forget all the required documentation you’ll need to apply!  Click here for more information.
 

How much can I borrow?

At Cash In A Flash, we don’t have a set rule or policy for how much we lend to each applicant.  Everyone is different, with different income and expenses.  Our staff are trained to carefully assess your unique financial situation and only approve a loan amount that is affordable for you.  First time customers may not borrow as much as someone who has borrowed from us before.

How long until I get the money once approved?

If applying instore, you will get the cash on the spot once all the paperwork has been completed.  this generally takes between 10 and 30 minutes.  When applying online, we transfer the funds to your account within 60 minutes of approval.  Please note it may take up to 48 hours for the funds to show up in your account.  This time frame is subject to the banks and is out of our control.

Can I get a loan if I have no direct debits coming out of my account?

Unfortunately, as our loans are unsecured, we will not approve a loan if you have NO direct debits coming out of your account within the last 90 days.

How much do our cash loans cost?

Our loans have the following easy to understand cost structure:

• Establishment fee: 20% of the principal loan amount, payable on settlement date.
• Monthly fee: 4% of the principal loan amount, payable on settlement date and each month’s anniversary.

The best way to see all our costs is to have a play with our loan costs calculator.  It's fast & easy to use.

Click here to see what other fees may apply.

 

What if I don't pay on time?

If your direct debit fails and the due repayment is missed, you will be charged a dishonour fee of $25.00 & an arrears letter fee of $5.00.  

If any of your scheduled repayments dishonour, this payment will automatically be rescheduled to the end of your loan term, this will extend your loan term and you may incur further monthly fees.

The maximum amount that we can recover is 200% of the principal loan amount borrowed (excluding legal and enforcement expenses).

If we fail to recover all outstanding funds owed to us, Cash In A Flash will have no choice but to register your debt with us as a default with VEDA.  This will affect your credit history and may make acquiring future credit difficult.

If you have continuous problems with repayments, we may reduce the amount available to you on subsequent loans or make further loans unavailable.

If I pay my loan off early, can I apply for a larger loan?

No.  When a loan is paid off early we can't increase the loan on your next application.  This is to help ensure our customers don't get in to too much debt too quickly.

What can I do if I am experiencing financial hardship?

If you are currently having a hard time paying back your loan, please contact us immediatley.  We are here to help and will do everything we can to assist you.  Just one of the things we can look at doing is we can negotiate new loan terms to reduce your repayment amount to help make our loan more affordable for you.  To apply for financial hardship, contact a friendly member of our staff.

How long do I have to pay my loan back?

At Cash In A Flash, we have a standard policy that all loans are paid back over a 6 week term.  However, we pride ourselves on being flexible and subject to affordability, the loan term can be altered to suit your needs.

 

How do I pay back my loan?

At Cash In A Flash, all loan repayments are direct debited from your bank account in line with your payday.  However, you are more than welcome to pay your loan off early in cash or via internet transfer without penalty.
 

Do you do credit checks?

We do not do credit checks via VEDA. We do however, carefully assess your creditworthiness by examining your last 90 days banking transaction history.
 

Are there any other fees involved if I pay out my account early?

No.  We have no hidden fees or nasty surprises.  If you would like to pay your loan out early, that’s fine by us.  In fact, we would encourage you to pay your loan off early.
 

Can I apply for a loan if I am on Centrelink benefits?

Yes, if you have had one of our loans before.  If you are a first time customer, than you must be working to be approved for one of our loans.

 

Is there a way I can pay my loan off early without having to come in to the store?

YES.  We accept payments via internet transfer or going into any ANZ branch and depositing the payment straight into our account  Our banking details are below:

Account Name: Cash In A Flash

BSB: 015 356

Account Number: 268 848 942

Bank: ANZ

IMPORTANT:  Please ensure you use your contract number as a reference so we know where the money has come from.  If you do not know your contract number, please contact us before making a payment.

How much do you pay for gold?

Our gold prices change daily.  Use our FREE and easy to use gold calculator to see how much your gold could be worth.
 

Do you accept everything gold?  What if it’s broken?

At Cash In A Flash, we accept absolutely anything gold in any condition.  Whether it’s brand new or been beaten with a hammer, it’s still worth the same to us!
 

Why do you pay the same for items in good condition as items that are broken?

This is because we do not buy quality, we buy quantity.  We only want the gold content.  We measure this by the item’s purity and weight.
 

Do you buy silver jewellery?

No.  At this time Cash In A Flash is only purchasing gold items.